Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

Great service, I've been using Wheelchair Sales Indesign for the past 7 years, and not once have they let me down. Their service is consistently reliable, professional, and genuinely supportive. They don't just do the job, they almost go out of their way to help, and it's clear they really care about their customers. When you rely on your wheelchair every day, that kind of support means everything. Highly recommend to anyone looking for trustworthy, long-term wheelchair support and service. Stuart πŸ‘¨πŸΎβ€πŸ¦½ πŸ‡³πŸ‡΅ πŸ‡¦πŸ‡Ί πŸ‡³πŸ‡Ώ ~ Stuart A
I've owned my Progeo Noir 2.0 now for just over 12 months and was contacted by the fantastic team at Wheelchair Sales Indesign concerning the Manufacturer recommended service. Work carried out expertly by their technician, Greg, and I could not be more satisfied. Greg's product knowledge is obvious and pre and post sale, the team at Wheelchair Sales Indesign has always been nothing short of brilliant. ~ Edward V
My first experience dealing with Wheelchair Sales was terrific. From my initial email asking about the splits in my tyres, the honest response advising replacement in 6 months time, the itemised quote, the appointment process, the technician arriving early (unusual these days!), the friendly, experienced, nothing is a problem technician. Thank you to Monica, Mick and Greg for amazing service! ~ Bart M
Mitch has been Fabulous in every aspect of taking care of my wheelchair needs, eg.parts, accessories, servicing and maintenance. He has also helped me alot with advice on how I can get through some of my personal challenges to try and make my new life a bit easier, thank you πŸ™ ~ Jamie P
It’s rare to find a company that not only knows their products, but can also provide responsive service for them too. This company is one of those - fantastic to deal with, very responsive and quality driven. Highly recommended ! ~ Paul P
We have had various equipment supplied over a number of years by Wheelchair Sales and always been very happy with their service. The staff are knowledgeable and always wonderful to work with. Highly recommended! ~ Kristie C
I'm an Occupational Therapist looking to prescribed wheelchair for my client. I spoke to Greg who was our technician. Greg was focused and awesome to work with. He answered all our questions and helped us find the right fit. ~ Stevy l
I would recommend Wheelchairs Sales in Design to anyone that needs a wheelchair or a service to their wheelchair. All the staff there are fantastic, they are very knowledgeable and professional and always happy to help you out. ~ Paul H
Thank you all for your assistance in getting my replacement controller installed and my Smartdrive working again! ~ robin m
Great service and always reliable... just finished yearly service on my chair . Very happy. I have been a customer for nearly 10years ~ Alex P
Fantastic service. Greg was very friendly and helpful with the repairs needed. He did a great job. Very recommended. ~ Lina R
Excellent service by knowledgeable and friendly staff members. An absolute delight Thankyou so much! ~ Juri C
Staff were very helpful. Had no dramas doing things on short notice. Far less bureaucracy than the other dealers and they have things in stock. ~ Matt L
Always good service, even happy to travel up to Newcastle! ~ Kaitlyn B
I thought the service was excellent, great staff to deal with. ~ Neville H
Great people to work with, very professional cannot fault there service. ~ Troy C
Greg was so patient and informative while servicing my chair ~ Cecilie F
Good service chair looks and feels better. Vinyl added to the front which I’m happy with ~ Zac W
best products and service pop in and see ray and the gang. ~ Timothy G
Greg was great on time and did a great job ~ Justin
I am happy with the service ~ Mona A
Mitch was good and done the job perfect ~ Ralph H
Greg did an awesome job at fitting my frontwheel ~ Alex R
Very helpful! ~ Matt B